General Information

Before you get tele-consultation service, please kindly read this general information.

How to Get your Teleconsulatation service

1. Make sure you use a good internet connection and prepare yourself to ready 10 minutes before online consultation schedule. Virtual visits work best when your provider can clearly see you and hear. You need to use a high internet connection in order to facilitate communication between you and the doctor.
2. Fill in all your symptoms before hand. Take a minute or two before starting the virtual visit to write down all of your symptoms in order not to forget to mention them during the consultation. The information you provide is valuable for the final diagnosis of the doctor.
3. Help optimize your medical information. Your virtual visit Doctor may have limited or no information about your medical history. Make the most of your visit by having the names and doses of your medications handy, as well as any other important information about your health, including drug allergies; dates and types of surgeries; and past hospitalizations.
4. Act like you would during an in-person visit: ask any questions, give the provider a thorough explanation of your medical issue and symptoms, and listen closely. Make sure you’re looking into the camera and staying close to your device so your provider can see and hear you.